Privacy Policy

Our site & your data

Privacy Policy

Our site & your data

Privacy Policy

Effective date: 13-Jul-19

Introduction

Maximum Solutions Consulting Ltd (“us”, “we”, or “our”) operates the http://maxibusinessadvice.co.uk website (the “Service”) and provides business advisory services (business advice) and coaching in London and the surrounding area.  This Privacy Policy tells you about the collection, use and disclosure of personal data when you use our Service and also, the choices you have with your data.  We use your data to provide and improve the Service. By using the Service and in accordance with this policy, you agree to us collecting and using your information.

Definitions

  • Cookies are small pieces of data, which are stored on your device (computer or other mobile device)
  • Data Protection Legislation – From time to time, all applicable data protection and privacy legislation in force in the UK.  This includes the General Data Protection Regulation ((EU) 2016/679), the Data Protection Act 2018, the Privacy and Electronic Communications Directive 2002/58/EC (as updated by Directive 2009/136/EC) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426), as amended
  • Personal Data has the meaning given to it in the Data Protection Legislation
  • Data Subject is any living individual using our Service and is the subject of Personal Data
  • Usage Data is data collected by us, which is generated automatically by the use of the Service or from the Service infrastructure itself.  It relates to the conduct and frequency of users, utilising the Service.  For example, how long a user’s session lasts
  • Google Analytics is a web analytics service provided by Google, which tracks and reports website traffic
  • Data Controller means the natural or legal person who determines the purposes and manner in which, or are to be, processed as outlined in the Data Protection Legislation. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data
  • User means any individual who utilises the Service
  • Data Processors (or Service Providers) means any natural or legal person who processes the data on behalf of the Data Controller. In order to process your data more effectively, we may use the services of various Service Providers

Information Collection and Use

We collect several different types of information, which is used to provide and improve our Service to you.

Types of Data Collected

Personal Data

You may be asked to provide us with personally identifiable information while you use our Service.  We can use this to contact you or identify you.

Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data

Usage Data

We may also collect Usage Data when you access the Service through a mobile device.

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version and the pages of our Service that you visit.  Also, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID and the IP address of your mobile device.  Also, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and retain certain information.

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. The tracking technologies used are beacons, tags and scripts.  These collect and track information to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

We use, but not limited to the following Cookies:

  • Session Cookies are used to collect Usage Data about an individuals’ use of the services.  For example, how long was spent using the Service
  • Preference Cookies are used to remember your preferences and the various settings of your internet
  • Security Cookies are used to collect data about the security of our Services.  This includes, but not limited to, any potential security breaches and/or attempted breaches by third party servers

Further information about our use of cookies can be found in our Cookie Policy.

Use of Data

Maximum Solutions Consulting Ltd uses the collected data for various purposes, including to:

  • Provide and maintain you with our Service
  • Notify you about changes to our Service
  • Allow you to participate in interactive features of our Service, when you choose to do so
  • Provide customer support
  • Gather analysis or valuable information, so we can improve our Service
  • Monitor the usage of our Service
  • Detect, prevent and address technical issues

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

Maximum Solutions Consulting Ltd needs to be compliant with the applicable Data Protection Legislation and we operate from within the European Union.  This Data Protection Legislation forms the legal basis for collecting and using the Personal Data described in this Privacy Policy.  It depends on the Personal Data we collect and the specific context in which we collect it.

Maximum Solutions Consulting Ltd may process your Personal Data in various situations, but not limited to:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • To comply with the law

Retention of Data

We will only retain your Personal Data for as long as is necessary and for the purposes set out in this Privacy Policy. We will also retain and use your Personal Data to the extent necessary for us to comply with our legal obligations.  For example, if we are required to retain your data to comply with Data Protection Legislation or other applicable laws.  Also, to resolve disputes and to enforce our legal agreements and policies.

Maximum Solutions Consulting Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service.  Also, if we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of the European Union.  However, this can only be by processors who act in compliance with the Data Protection Legislation or operate in a jurisdiction that has an equivalent regime to the Data Protection Legislation.

If you are located outside European Union and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Maximum Solutions Consulting Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.  No transfer of your Personal Data will take place to an organisation or a country, unless there are adequate controls in place.  This includes the security of your data and other personal information.

Disclosure of Data

Under certain circumstances, Maximum Solutions Consulting Ltd may be required to disclose your Personal Data, if required to do so by law or in response to valid requests by public authorities.  For example, a court or a government agency.

Maximum Solutions Consulting Ltd may disclose your Personal Data, in the good faith and belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Maximum Solutions Consulting Ltd
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public and against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

As we are operating within the European Union, you have certain data protection rights under the Data Protection Legislation. Maximum Solutions Consulting Ltd aims to take reasonable steps to allow you to exercise these rights in relation to your Personal Data.

If you wish to be informed about the Personal Data we hold about you or if you want it to be removed from our systems, please contact us by completing a Data Access Request form.

In certain circumstances, you data protection rights include:

  • Access, update or to delete the information we have on you. You can access, update or request deletion of your Personal Data by completing a Data Access Request
  • The right to rectification. You have the right to have your information rectified if that information is inaccurate or incomplete
  • Right to object. You have the right to object to our processing of your Personal Data
  • The right to restriction. You have the right to request that we restrict the processing of your personal information
  • Right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format
  • The right to withdraw consent. At any time, you also have the right to withdraw your consent, where Maximum Solutions Consulting Ltd relied on your consent to process your personal information

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”).  This could be to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties only have access to your Personal Data to perform these tasks on our behalf.  They are obligated not to disclose or use it for any other purpose.

Analytics

Maximum Solutions Consulting Ltd may use third-party Service Providers to monitor and analyse the use of our Service.

We use Google Analytics to collect data in order to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please Contact Us. If we become aware that we have collected Personal Data from children, without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

Maximum Solutions Consulting Ltd may update our Privacy Policy. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please click here to see how you can get in contact with us.